The Commercial Department comprises the Marketing, the Sales and the Customer Service Divisions. The divisions within the Commercial Department carry out activities related to the promotion of products to the partners, the conclusion and execution of contracts for focus work on particular trademarks, trade marketing, advertising and public relations.

The Marketing Division includes the work of the Products Managers for Medicinal and OTS Products, Products Managers for Non-medicinal Products and Cosmetics as well the Advertising and Public Relations Manager.

The Sales Division includes the activities of the National Managers for Pharmacy and Hospital Sales and Non-medicinal Division. The Medical Division, which has a national coverage and works in close cooperation with the Bulgarian physicians on focus products, is also incorporated in the Commercial Department as a completely new structural unit.